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Waldorf Astoria Home / Waldorf Astoria Jerusalem / Hotel Information / Policies

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Policies

The Waldorf Astoria Jerusalem considers the needs of all its guests in the design of its hotel policies, including those for arrival and departure times, smoking, and fees and discounts.

Waldorf Astoria Jerusalem is an accessible hotel and offers accessible rooms. For more information and reservations of such rooms, please contact the hotel directly at Jerusalem@waldorfastoria.com  or +972-2-5423333

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Charges & Fees: Please note that all Honors Reward stays (Inc. Standard Reward, Money & Points, Premium Reward and Upgrade Reward) are on room only basis. Buffet Breakfast is available daily in the Palace restaurant at the applicable rate.

Non-Smoking Hotel

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets are not allowed

Family Policies

• Children under 18 stay free when sharing room with parents/grandparents.
• On the Second room for children a 25% discount applies (Not applicable on suites).
• Family Policies are not applicable during the following dates: Sept 29 - Oct 2 2019, Oct 13 - 22 2019, Dec 20 2019 - Jan 1 2020, Jan 15 - 23 2020, April 8 -16 2020, May 11 - 12 2020, May 28 - 30 2020 and Oct 2 - 11 2020.

VAT Policy

Rates are subject to 17% VAT as per Israeli law. Tourists as defined by Israeli law (holders of a diplomatic passport or foreign passport and a 3 month tourist staying permit (B/2/3/4)), who are registered guests at the hotel, are exempt of VAT payment for hotel accommodation and hotel related services (as they are defined by Israeli law). Guests who do not produce a valid entry permit as aforesaid, will be charged VAT as prescribed by Israeli law. * VAT rate may change without notice, subject to change in Israeli law.

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