The Waldorf Astoria Chicago considers the needs of all its guests in the design of its hotel policies, including those for arrival and departure times, smoking, pets and fees and discounts.

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Non-Smoking Hotel

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets allowed
Deposit: $75.00 (Non-Refundable)
Pet Max Weight 30 lbs

Face Coverings Are Now Required

In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.

Additional Policies

Firearms Policy
Carrying a weapon on these premises is prohibited and violators may be subject to arrest for trespass under applicable law.

Valet Parking
Valet parking available to all hotel guests for $77 per night, per vehicle.

Early Departure
Early departure notice less than 24 hours prior to new departure date will be charged 1 night room and tax.

Expanded Pet Policy
Waldorf Astoria Chicago warmly welcomes dogs less than 30 lbs. Cats are not permitted.

There is a non-refundable Pet Fee per stay (not applicable to service animals), and dogs must be fully trained, appropriately restrained by leash throughout hotel areas, and comply with local legislation requirements. We regret that pets are not allowed in our Wellness Spa, pool, restaurant and bar areas. This exclusion does not apply to service animals.

Rooms of guests with pets will be serviced only when you are present. Please dial 'Personal Assistant' from your guest room phone to arrange a convenient time for housekeeping service, private bar replenishment, or laundry delivery.

Please ensure the Front Desk has an accurate contact number where you may be reached at all times. Any disturbances such as barking must be curtailed to ensure other hotel guests are not inconvenienced.

Any hotel guest with pets is responsible for all property damages and/or personal injuries resulting from your pet. You further agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damaged suffered as a result of your pet. The hotel reserves the right to charge your account commensurate to cost of such damages.