Policies
Discover more about Trianon Palace Versailles, A Waldorf Astoria Hotel before you book - from check-in to pet and other policies, you can plan your stay with ease. Contact our dedicated, attentive staff for further information or enquiries.
About the Travel and Tourism Mediator
Per French law "article L.156-1 du Code de la consummation", as a consumer, a client is allowed to seek free of charge assistance from a consumer mediator in order to solve amicably any possible dispute with Trianon Palace Versailles.
The designated mediator for Hôtel Trianon de Versailles is:
MTV Médiateur Tourisme Voyages
BP 80 303
75823 PARIS CEDEX 17
www.mtv.travel
Hotel Policies
Check-in Time: 3:00 pm
Check-out Time: 12:00 pm
Charges & Fees: This hotel offers a bespoke Family Experience for travellers below the age of 12. Children enjoy a Kids Welcome and a dedicated Kids Breakfast experience. Enjoy your family meals by selecting dishes from the Kids Menu. The hotel has a range of kids amenities available upon request.
Non-Smoking Hotel
Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.
Pet Policy
Service animals allowed
Pets allowed
Deposit: 50.00 €
(Non-Refundable)
Pet Max Weight 12 kg
Family Policy
Children under 18 years sleep for free in parents room respecting max room occupancy.
2nd children room 50% discount offer only applied on Pavillon, Superior and Deluxe room types.
Connecting rooms cannot be confirmed before arrival, but Family rooms (two interconnecting rooms are available for Families up to 5 people).
Following services / amenities are available on request:
One crib/extra bed max p/room
Babysitting services (add. Charges)
Bottle warmer
High chairs
Bath for small children
Learning mat
Children under 12 years eat for free from the Kids Menu in the La Veranda restaurant only and if adults dine in the restaurant as well. Children with age of 12 and over pay for meals.
Free access to Trianon Mini Club for Children from 4-12 years, open every Saturday and Sunday, upon availability
Pets
We welcome dogs ONLY to Trianon Palace. One dog per room is permitted (must not exceed 10kg). Non-refundable charge of €50 per night applies. Dogs are not permitted in our restaurants but very welcome in our Bar Galerie and terrasse. Dogs must be leashed.
Pool
Children under 18 years old have access to the swimming pool from 7:00 am to 7:00 pm.