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Policies

Browse the Rome Cavalieri hotel policies to ensure you know all the facts before arriving at this luxurious Rome hotel. Discover where to park, how to pay, and when to check in and out as well as other essential information.

Important update: Starting from September 1st, 2014, the City of Rome has disposed that the City Tax will be Euro 7.00 per person, per day.

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Internet Fees
In-Room Wireless Internet: 25.00 €
Public Wireless Internet: 0.00 €

Pet Policy
Pets allowed
Pet Max Weight 5 kg

Additional Hotel Policies

Smoking
Smoking is prohibited in the public areas of the hotel and in 'non-smoking' bedrooms (art. 51legge n. 3 del 16/01/03 e del DCPM 23/12/03).
Smoking is permitted in designated 'smoking' bedrooms and in the Smoking room of La Pergola Restaurant.

Pets
Small dogs are welcome in all areas of the hotel, except the Cavalieri Grand Spa Club, in pool areas and restaurants. For dogs staying in the hotel, there is an additional fee of €25.00 per day.

Maximum Occupancy
As per hotel policy, our deluxe and imperial rooms can accommodate a maximum of 3 persons.

Alcohol
Service of alcoholic beverages, in all bars open to the public, will finish at 2:00 am. (Legge n. 160 del 02/10/07).

Internet
Complimentary WiFi is available in the following public areas of the hotel: Lobby, Imperial Club, restaurants and bars (including Pool Bar).

Rooms
The use of cooking appliances, open flames and irons is strictly prohibited.
Electronic safes are available in every guest room and suite.
Laptop compatible safes are only available in the Penthouse, Planetarium, Petronius and Napoleon Suites.

Concierge
A complimentary shuttle bus service to and from Piazza Barberini is available for resident hotel guests up to capacity.
Supervised garage parking available from 7:00 am to 11:00 pm.

Meetings/Conferences/Congresses
Ambulance presence upon request.
Fireworks displays on request with 2 weeks prior notice.
Security surveillance can be arranged at an extra charge.

Rome City Tax
Effective 1st January 2011, the city of Rome has introduced a City Tax of 3 euro per person per night (subject to change), payable by all customers regardless of rate, including complimentary nights. Children under the age of 10 years are exempt from payment.

Photography and Interviews
Interviews and photo shoots are permitted, but only with prior consent from the hotel office of Public Relations.

Lost and Found
For lost and found enquiries, please contact Guest Services (+3906 3509 1).

The Hotel
The entire hotel site is protected with an Intrusion Alarm System, monitored around-the-clock by the hotel Security team.
In-house fire, evacuation and first aid teams are on duty around-the-clock and act immediately in case of emergency.

Registration
Access to guest room floors is only permitted after registration at reception (includes guests to the Imperial Club).
Children under 18 must be accompanied by a parent. When a minor is travelling with other adults, written authorisation from their parent, accompanied by a photocopy of their passport, must be given to reception at the time of check-in.

Spa
The hotel management reserves the right to close any part of the facility for essential maintenance without prior notice and without entitlement to compensation.
The hotel is not responsible for any physical harm incurred whilst using Grand Spa facilities, including that arising from prior disorders or illness.
Access to the Grand Spa & Fitness Centre is limited to persons over 14 years of age.
Children of 5 years and over are permitted to use the indoor pool under direct parental supervision.
No dogs or other animals are permitted in the Cavalieri Grand Spa Club or in pool areas.
Swimming caps are compulsory in the indoor pool.
It is compulsory to wear pool slippers or shoe-covers, and bathrobes in the halls and bar area.
Swimming in outdoor pools is only permitted during opening hours under supervision by pool attendants.
The hotel's Fitness Circuit closes at dusk.

Spa Fees

Resident Hotel Guests
Entrance fee at the Cavalieri Grand Spa Club (including outdoor pools and use of sun lounger) €31.00 per day
Entrance fee at the Cavalieri Grand Spa Club (excluding outdoor pools and use of sun lounger) €20.00 per day
Entrance fee for outdoor pools and use of sun lounger €18.00 per day.

Non-resident Hotel Guests
Daily entrance fee for the use of outdoor pools and sun bed including one towel:
From Monday to Friday adults €45.00 - children 2-16 years €35.00
Saturday, Sunday and Bank Holidays adults €85.00 - children 2-16 years €45.00

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