The Waldorf Astoria Jerusalem considers the needs of all its guests in the design of its hotel policies, including those for arrival and departure times, smoking, and fees and discounts.

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Charges & Fees: Please note that all HHonors Reward stays (Inc. Standard Reward, Money & Points, Premium Reward and Upgrade Reward) are on room only basis. Buffet Breakfast is available daily in the Palace restaurant at the applicable rate.

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets are not allowed

Family Policies

Children under 18 stay free on room only basis when sharing parents' room. Not applicable during the following dates, where child sharing parents' room will pay a supplement in the amount of $65.00 per night:

  • Christmas - 21st December 2016 - 1st January 2017
  • Passover - 6th - 19th April 2017
  • 10th - 24th May 2017
  • Shavuot - 30th May 1st June 2017
  • Rosh Hashana - 20th - 24th September 2017
  • Succot - 4th - 15th October 2017

VAT Policy

Rates are subject to 17% VAT as per Israeli law. Tourists as defined by Israeli law (holders of a diplomatic passport or foreign passport and a 3 month tourist staying permit (B/2/3/4)), who are registered guests at the hotel, are exempt of VAT payment for hotel accommodation and hotel related services (as they are defined by Israeli law). Guests who do not produce a valid entry permit as aforesaid, will be charged VAT as prescribed by Israeli law. * VAT rate may change without notice, subject to change in Israeli law.