The Waldorf Astoria Chicago considers the needs of all its guests in the design of its hotel policies, including those for arrival and departure times, smoking, pets and fees and discounts.

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Non-Smoking Hotel

Internet Fees
All guests get free standard Wi-Fi in-room and in the lobby.

Pet Policy
Service animals allowed
Pets allowed
Deposit: $45.00 (Non-Refundable)
Pet Max Weight 30 lbs

Additional Policies

Firearms Policy

Carrying a weapon on these premises is prohibited and violators may be subject to arrest for trespass under applicable law.

Pet Policy

Waldorf Astoria Chicago warmly welcomes dogs under the maximum weight limit of 30 lbs. All guests traveling with a pet will be subject to a non-refundable Pet Fee per stay (not applicable to service animals). The hotel is prepared to accommodate your pet provided that your dog is fully trained, appropriately restrained by leash throughout hotel areas, and your pet complies with local legislation requirements. We regret that pets are not allowed in our Wellness Spa, pool, restaurant and bar areas. This exclusion does not apply to service animals.

If traveling with a pet, please be advised that your room will be serviced only when you are present. Please dial “Personal Assistant” from your guestroom phone to arrange a convenient time for housekeeping service, private bar replenishment or delivery of laundry items. Please ensure an accurate contact number is provided to the Front Desk where you may be reached at all times. Any disturbances such as barking must be curtailed to ensure other hotel guests are not inconvenienced.

Any hotel guest traveling with a pet agrees to be responsible for all property damages and/or personal injuries resulting from your pet. You further agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damaged suffered as a result of your pet. The hotel reserves the right to charge your account commensurate to cost of such damages.