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Policies

Discover more about Trianon Palace Versailles, A Waldorf Astoria Hotel before you book - from check-in to pet and other policies, you can plan your stay with ease. Contact our dedicated, attentive staff for further information or enquiries.

About the Travel and Tourism Mediator

Per French law "article L.156-1 du Code de la consummation", as a consumer, a client is allowed to seek free of charge assistance from a consumer mediator in order to solve amicably any possible dispute with Trianon Palace Versailles.

The designated mediator for Hôtel Trianon de Versailles is:
MTV Médiateur Tourisme Voyages
BP 80 303
75823 PARIS CEDEX 17
www.mtv.travel

Hotel Policies

Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

Non-Smoking Hotel

Internet Fees
Standard In-Room and Lobby Wi-Fi: Free for Hilton Honors members who book direct; 25.00 € for all other guests.
Free Wi-Fi does not apply to meeting spaces or at properties with resort charges.

Pet Policy
Pets allowed
Deposit: 50.00 € (Non-Refundable)
Pet Max Weight 18 kg

Family Policy

Children under 18 years sleep for free in parents room respecting max room occupancy.
2nd children room 50% discount offer only applied on Pavillon, Superior and Deluxe room types.
Connecting rooms cannot be confirmed before arrival, but Family rooms (two interconnecting rooms are available for Families up to 5 people).

Following services / amenities are available on request:
One crib/extra bed max p/room
Babysitting services (add. Charges)
Bottle warmer
High chairs
Bath for small children
Learning mat

Children under 12 years eat for free from the Kids Menu in the La Veranda restaurant. Children with age of 12 and over pay for meals.

Free access to Trianon Mini Club for Children from 4-12 years, open every Saturday and Sunday, upon availability

Pets

We welcome dogs to Trianon Palace. Only one dog per room is permitted (must not exceed 18kg). Non-refundable charge of €50 per night applies. Dogs are not permitted in our restaurants but very welcome in our Bar Galerie and terrasse. Dogs must be leashed.

Pool

Children under 18 years old have access to the swimming pool from 7:00 a.m. to 7:00 p.m.

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